Chasing Excellence LLC
Buy a product and you get a personal licence to use it in your own business, including with your own clients. You cannot resell our templates, prompts, or code as your own product or training.
All sales are final. Our products are digital and delivered instantly, so we do not offer refunds. Our content is educational and we do not guarantee income or results. AI output needs your review before you use it.
By using this website, joining our email list, registering for an event, or buying any of our products, you agree to these Terms and Conditions. If you do not agree, do not use the site or the products.
These terms include our Privacy Policy and Earnings Disclaimer by reference.
This site and the products sold through it are operated by Chasing Excellence LLC, a Wyoming limited liability company, referred to here as Company, we, us, or our. Contact: hello@riannahijlkema.com
You, user, or customer means any person or entity accessing or using our site or products.
You must be at least 18 years old and able to enter a binding contract. If you buy on behalf of a business, you confirm you have authority to bind that business to these terms.
You may not use our products if you are located in a country subject to a United States embargo, or if you appear on a United States government restricted party list.
Some products are delivered through a login. You are responsible for keeping your credentials secure and for everything that happens under your account. Sharing login details outside your immediate business team is a breach of these terms.
Tell us straight away at hello@riannahijlkema.com if you think someone has accessed your account without permission.
Our products are digital. They include AI mini tool builders, prompt libraries, code blocks, templates, funnels, trainings, and related materials.
Access is delivered by email or through a login, usually within minutes of purchase. It is your responsibility to give a working email address and to check your spam folder before contacting support.
Unless a product page says otherwise, access is granted for as long as we keep the product available, not permanently. See section 21.
When you buy, you receive a personal, non exclusive, non transferable, revocable licence to use the product in your own business, subject to these terms.
The licence ends automatically if you breach these terms.
Several of our products use artificial intelligence, or help you build tools that do.
You must not use our AI tools to generate content that is unlawful, deceptive, defamatory, harassing, sexually explicit, or that infringes someone else's rights. You must not use them to give regulated advice you are not qualified to give.
You agree not to:
Our content is educational and informational. We do not provide legal, financial, tax, medical, psychological, or regulatory advice, and no relationship of that kind is created by your purchase.
You are responsible for your own decisions and for getting your own professional advice, particularly on privacy law, advertising rules, consumer protection, and licensing in your field.
We do not offer refunds. Every product we sell is digital and delivered instantly. Once you have downloaded a template, opened a prompt library, copied a code block, or watched a training, the value has transferred and cannot be returned.
By completing checkout you confirm that you understand the purchase is final and that you have read the product description before buying.
A faulty product is a different situation. If a file will not open, a link does not deliver, or a product does not do what the sales page said it does, email hello@riannahijlkema.com with your order email and a description of the problem. We will fix it, replace it, or refund you.
Dissatisfaction with your own business results is not a fault in the product. See the Earnings Disclaimer.
If a checkout page displays a money back guarantee for a particular product, the terms on that page apply to that purchase and override this section. Absent such a statement, this section applies.
Nothing in this section removes rights you hold under mandatory consumer law where you live.
If you are a consumer in the EU or UK, you normally have 14 days to cancel a distance purchase. Digital content delivered immediately is an exception.
By completing your purchase and accessing the product straight away, you request immediate delivery and acknowledge that you lose the 14 day right to cancel once delivery has begun. If you buy as a business rather than a consumer, this right does not apply.
This does not affect your statutory rights if a product is faulty, not as described, or not fit for purpose.
If you have a problem with a purchase, contact us first at hello@riannahijlkema.com. Most issues are solved quickly.
Raising a chargeback or payment dispute without contacting us first is a breach of these terms. We may suspend your access while a dispute is open, and we may refuse future purchases. We reserve the right to submit evidence of delivery and usage to the payment provider.
We do not guarantee any level of income, sales, clients, or business growth. Results depend on your effort, skills, offer, pricing, audience, and market conditions. Read the full Earnings Disclaimer.
You are responsible for:
We sometimes recommend third party tools and may earn a commission when you buy through our link. This never changes what you pay and we only recommend tools we use or have reviewed.
Where we run an affiliate programme, separate affiliate terms apply. Affiliates must disclose the relationship clearly and must not make income claims on our behalf, run paid ads on our brand terms, or use spam.
Testimonials and case studies reflect individual experiences and are not typical results. By sending us a testimonial, review, or result, you give us permission to publish it with your first name, business name, and photo unless you tell us otherwise.
All content on this site and inside our products, including text, design, code, layouts, prompts, frameworks, worksheets, and video, is owned by Chasing Excellence LLC or used with permission. Our name, logo, and product names are our marks.
You may use the content for your own business as the product intends. You may use tools you build, such as calculators, quizzes, or planners, with your own customers.
You may not copy, modify, or distribute our content or code for resale as a template, training, or competing product without our written consent.
If you send us ideas, suggestions, or feedback, you give us a worldwide, royalty free, perpetual licence to use them without payment or attribution. Do not send us anything you want to keep confidential.
You keep ownership of the business content you create using our products.
If you believe our content infringes your intellectual property, contact us at hello@riannahijlkema.com before taking legal action. Include:
We will review it and, where appropriate, remove or change the material. You agree to give us a reasonable opportunity to resolve the issue before starting formal proceedings.
Our site and products connect to third party services including Meta, Google, Stripe, systeme.io, and AI providers. We do not control these services and are not responsible for their content, availability, terms, or policies. Your use of them is governed by their terms.
We may update, improve, or change our products at any time. Where a change materially reduces what you bought, we will give reasonable notice.
We may retire a product. If we do, we will give at least 30 days notice by email so you can download or export what you need. Where a product was sold as lifetime access, lifetime means the commercial life of the product, not yours.
We do not guarantee uninterrupted access. Our delivery platforms may have downtime outside our control.
We may suspend or end your access without refund if you breach these terms, share or resell our materials, abuse our team, commit fraud, or raise a chargeback without contacting us first.
You may stop using our products at any time. Sections on intellectual property, disclaimers, liability, indemnity, and dispute resolution survive termination.
Our site and products are provided as is and as available, without warranty of any kind, express or implied. To the fullest extent permitted by law we disclaim implied warranties of merchantability, fitness for a particular purpose, non infringement, and accuracy.
We do not warrant that the site or products will be error free, secure, uninterrupted, or that any defect will be corrected. Some jurisdictions do not allow these exclusions, in which case they apply to the extent permitted.
To the fullest extent permitted by law:
Some jurisdictions do not allow certain limitations. Where that applies, our liability is limited to the maximum extent allowed. Nothing in these terms excludes liability for fraud or for anything that cannot lawfully be excluded.
You agree to indemnify and hold harmless Chasing Excellence LLC, its owners, officers, contractors, and agents from any claim, damage, loss, liability, cost, or expense, including reasonable legal fees, arising from your use or misuse of our site or products, your breach of these terms, or your violation of any law or third party right.
Before starting any legal or arbitration proceeding, email hello@riannahijlkema.com with a detailed description of the dispute and allow at least 30 days to resolve it informally.
If it is not resolved, and except where the law prohibits it, any dispute arising out of or relating to these terms, our site, or our products will be resolved by binding individual arbitration seated in Sheridan, Wyoming, United States, administered by the American Arbitration Association under its Consumer Arbitration Rules. Judgment on the award may be entered in any court with jurisdiction.
You and we each waive any right to take part in a class action, class arbitration, or representative action. Either party may still bring an individual claim in small claims court.
Some jurisdictions restrict mandatory arbitration or class action waivers. Where that applies, this section applies only to the extent allowed. Consumers in the EEA and UK may bring proceedings in their own country of residence.
These terms are governed by the laws of the State of Wyoming and the United States, without regard to conflict of law principles, unless mandatory local consumer law where you live requires otherwise.
We may update these terms from time to time. The Last updated date will change. Where changes are material we will notify you on this page or by email. Continuing to use the site or products after an update means you accept the revised terms. The terms in force on the date of your purchase apply to that purchase.
Questions about these terms go to hello@riannahijlkema.com.