Ann runs one of the most respected pediatric sleep consultant schools in the industry. She has a faculty of experts teaching and supporting her students, which means her margins are tighter than a typical online course. She refuses to cut corners on quality or support. Her mission is to help women leave jobs that drain them and build real businesses as sleep consultants.
Let's dive a bit deeper...
Because of her tight profit margins, she only runs one sale each year. Black Friday is her chance to open the door a little wider for people who otherwise might not be able to join.
Last year she ran a simple Black Friday promotion on her own. She “just sent some emails.” There was no clear strategy, no tagging, and no data to look back on. It worked, but she had a feeling it could do much more.
When we started talking, she was very honest:
She could not afford to give up much margin
She did not want a hypey launch that felt out of alignment
She did not have capacity to figure out a complex funnel
She wanted three things:
A Black Friday promotion that felt ethical and values driven.
A simple structure that did not confuse buyers.
A system she could repeat next year without starting from scratch.
The Challenge
On paper, Ann had everything you would expect from a solid business:
A flagship Sleep Consultant Certification
Multiple specialty certifications
Attractive bundles for growth stage consultants
A responsive email list and active student communities
The problem was not a lack of offers. The problem was too many offers and not enough structure. Her words in our early emails were very clear: “It is a lot. I am trying to cater to everyone.”
She had:
Different audiences on one list
Deals for people who were not yet certified
Deals for people who were already certified
Deals for people who wanted bundles
I knew that if she sent everything to everyone, people would be overwhelmed. Because... when buyers are confused, they do not buy. And that means she would miss out on helping these women and thus not reach her impact goals.
The Approach
We decided to keep it simple, and focus on three things:
1. Clarify the offers so buyers do not have to think
First, we stripped away complexity and wrote a simple structure anyone could understand at a glance. Ann and I went back and forth on this until it felt both generous and sustainable.
2. Segment and warm the list as much as possible
Even though her segmentation was not perfect, we used what she already had and setup tailored versions of the offer to each group. This helped us avoid sending a giant confusing list of deals to everyone. At the same time, we worked on growing and warming the list in the weeks leading up to Black Friday through her social media.
3. Build a simple, high intent email campaign
Once the offers and segments were clear, I created two Black Friday email sequences one for future students and one for existing students with the same structure but different copy and tone. Ann tweaked parts of the copy to match her brand voice and tone, and I then set everything up in her email provider, including tagging, automations, and basic tracking, so we could see what worked and use that data for next year (always think long-term!).
The Result
Last year, Ann made $19,925 dollar during her Black Friday sale. This year, after implementing the new strategy and email system, she brought in $58,690 dollar. That is almost three times more revenue from the EXACT same offers.

Beyond the revenue, she now has:
A clear Black Friday offer structure that feels simple and aligned
Email sequences that can be reused and refined next year
Better tagging and basic data to review performance
A more engaged list who understands that she rarely discounts and why
Perhaps just as important, she did not have to sacrifice her values or turn her brand into a nonstop sales machine. The campaign still reflected her commitment to quality, support, and student outcomes.
Why This Worked
If you look closely, the win was not just “better emails.” Three big things came together:
Offer clarity
We reduced cognitive load. People saw exactly which offer was for them, how much they would save, and what to do next.
Audience alignment
We stopped talking to everyone at once and started talking to specific segments with relevant language and examples.
System thinking
This was not a one time campaign. It was a system with automations, tagging, and a framework that can be repeated and improved.
Could she have simply sent “more” emails and hoped for the best? Sure. Many people do that every year and leave money on the table. Instead, she chose depth over volume. The result speaks for itself.
This Wasn’t A One-Off Black Friday Miracle
This is the kind of work I do with my clients all year long. Whether it’s a course launch, a new offer, a promo window, or building an evergreen sales engine, the process is the same:
clarify the offer
map the psychology
segment the audience
build the system
deliver a tight, confident message that converts without pressure
If reading Ann’s story made something in you switch on, that knowing that you and your business are meant for more, then you’re exactly who I opened up my free 30-minute Meant for More Strategy Call for.
It’s a focused, no-fluff session where we look at:
the bottlenecks you can’t see because you’re too close to the business
the unused revenue opportunities you’re sitting on
the systems you need to scale without burning out
and the exact next steps that would make the biggest difference right now
If you want your next launch (or your entire sales ecosystem) to feel clear, strategic, and actually profitable… let’s talk.

Hi, I'm Rianna!
I help established female service-based founders find and fix the invisible leaks stealing their time, energy, and profit, then optimize their business into a simple, scalable system that lays the foundation for a seven-figure year.

Grab the exact Million Dollar Vision Statement PDF my clients use to design the foundation for their next level of growth.
This is not a vague journaling exercise or a feel-good intention-setting moment. Your Million Dollar Vision Statement is a strategic document. It gives your business direction.
If your vision isn’t specific enough to use in planning your offers, systems, team, and numbers, then it’s not a vision, it’s a nice idea. And nice ideas don’t scale. Grab it today for free!
Rianna helps 10-20k/month female founders find and fix the invisible leaks stealing their time, energy, and profit, then optimizes what’s already working into a simple, scalable system that becomes the foundation of their 7‑figure business.
Navigate
© 2025 Chasing Excellence LLC. All Rights Reserved.